Digital employee AI
Katia
Order entry
- The job
- Turns customer orders that arrive by email, in any format, into correct orders in your ERP. Calculates quantities using customer-specific rules and selects the right delivery address number when the order is unclear.
- Has to know
- Your master data for customers, articles and delivery addresses, and the quantity and address rules your people have built through experience.
- With your people
- Asks a colleague when unsure. Your manager reviews orders alongside the original documents and decides which customers’ orders go through automatically.